"Audio/Communication/Entertainment/ Navigation (ACEN) is the most improved category (by 2.3 PP100), but still accounts for more problems than any other category in the study. Owners continue to cite problems with voice recognition, Bluetooth® connectivity and navigation systems"1. JD Powers -- lowest 2020 dependability rating in the U.S. Link: https://www.jdpower.com/business/press-releases/2020-us-vehicle-dependability-study
Let me know when they release the individual vehicle rankings and problem category rankings from behind the paywall.
"Though overall reliability of models produced by Land Rover (including their Range Rover vehicles) is not seen to be the best when reviewed for consumer and warranty reports, when looking at individual components of the vehicles (such as engine or braking system), they rate much better in the ReliabilityIndex report.2. OSV -- This review of multiple consumer surveys concludes, categorically, that "Land Rover and Range Rover are not reliable. It might be painful to admit it, but the evidence is clear to see." Link: https://www.osv.ltd.uk/how-reliable-are-land-rover-and-range-rover
Air conditioning, gearbox, engine, braking system and the cooling and heating system all fared well, with less than 14% of owners reporting issues with these aspects of their vehicles. The electrics and fuel system earned an average score, placing 23 and 21 place respectively. Steering and transmission both appear in the bottom 10 for reliability, however, reports from owners for all manufacturers were rather low when it comes to these two areas, and though steering placed 32 out of 40, only 6.09% of owners reported any problems with it. The transmission system list proves similar. Though Land Rover transmission systems placed 33 out of 40 manufacturers, only 5.67% of owners reported that they had needed to get this repaired."
A rising tide of reliability lifts all boats. Not clear when this was posted but it appears to be 2017 or later. Early in the article it cites a study of used Land Rovers from 2012, meaning they were surveying reliability of cars older than the current generation of vehicles, which we all agree, were not the most dependable vehicles on the road.
Old data, does not even allow you to select the Discovery, still shows LR4 and LR2 yest somehow "Cars included in the Reliability Rating cover 2010-2019 model year vehicles with controls in place to ensure statistical confidence." Note coat of ownership is "average" for the brand in its class. Why don't they have the current Discovery, Discovery Sport, or Range Rover? It's because they don't have enough data to have statistically relevant results.
It remains a serious concern because they don't have enough data to assess whether it's still unreliable. They even state so when you select individual models - the 2017 through 2019 Discovery page has "NA" listed for all categories. Consumer Reports should stick to toasters and blenders. They also complain about how stiff the clutch is on the Subaru WRX STI. LOL.
Ah, yes, the infamous "Reliability Index" which sells aftermarket warranties. Note the "Warranty Direct Rating" is abysmal and featured at the top, and right next to a button to allow you to get a quote on a warranty that they clearly want to scare you into buying, whereas the "User Reliability Index" is at the bottom and is on the Green/Good side of the spectrum. Also does not allow you to select the current generation of Discovery by year, probably because they're all still under factory warranty.5. Reliability Index -- consistently terrible ratings across Land Rover models. Link: https://www.reliabilityindex.com/reliability/search/132
Ok, first, "Consumer Affairs" is a for-profit business that sells "accreditation" to companies who are the subject of consumer reviews. It allows "accredited" companies, again who pay for the privilege, to review and respond to customer reviews prior to being posted publicly. No membership, then you can't respond, but consumers can post whatever they like. Interestingly, Hyundai gets 2/5 stars on this site but it's perennially one of the most reliable auto brands today. Wheres Jaguar? 4/5 stars - higher than Honda. Land Rover? 3/5 stars. Hm. Must be a really great site.6. Consumer Affairs -- This litany of consumer horror stories sort of sealed the deal. Failed engines. Failed brakes. Failed electronics. Poor dealer support. On and on. And, all on relatively new and recent vehicles. Link: https://www.consumeraffairs.com/automotive/land_rover.html?page=3#sort=top_reviews&filter=none
Naturally, people who are happy with their vehicles generally must be asked to respond to surveys because they're busy not thinking about how well things are working, whereas people who have problems will seek to let others know that they are having problems.