Summitbeerowl
Adventurer
And now the latest.
It was a long day back and forth with Autoanything. Ended up dealing with 2 different customer service reps. In the end they are sending me 2 new rear flares and charging me half the price. Not the exact outcome I was hoping for but better then nothing.
I ended up calling Bushwacker too to see if they could help since really it was their fault and not Autoanythings. Their response was that these things happen a lot and they get many complaints everyday with people needing just one flare but there is nothing they can do. Once a company buys their product its their problem. Nice! I have no good things to say about their customer service. And given the choice on buying new flares i would never buy their brand again. Unbelievable how a company that wants to market themselves can be so unwilling to work with you. I use to be in sales and we did everything we could to make the customer happy. A name means everything. Apparently Bushwacker does not feel the same way.
Autoanything though knows what it means to work with the customer. Maybe they cant do everything but they can do something. Thanks!
So now we wait till next week when the flares arrive and can be painted and installed.
I wish I had my truck....
It was a long day back and forth with Autoanything. Ended up dealing with 2 different customer service reps. In the end they are sending me 2 new rear flares and charging me half the price. Not the exact outcome I was hoping for but better then nothing.
I ended up calling Bushwacker too to see if they could help since really it was their fault and not Autoanythings. Their response was that these things happen a lot and they get many complaints everyday with people needing just one flare but there is nothing they can do. Once a company buys their product its their problem. Nice! I have no good things to say about their customer service. And given the choice on buying new flares i would never buy their brand again. Unbelievable how a company that wants to market themselves can be so unwilling to work with you. I use to be in sales and we did everything we could to make the customer happy. A name means everything. Apparently Bushwacker does not feel the same way.
Autoanything though knows what it means to work with the customer. Maybe they cant do everything but they can do something. Thanks!
So now we wait till next week when the flares arrive and can be painted and installed.
I wish I had my truck....
