I only had my Globalstar Sat. phone for 10 years. The service was a joke and the excuses were plenty. The Cost was very expencive for the phone and plans. I gave them years of believing that they were making improvements and in "6 more months it would be fixed" or the next 6 months. Then it never happened. They wore out my ability to put up what I would call false promises or lies. Just my $.02, because they took all of my dollars. I sold the phone to some other sucker.