Ruffin' It
Explorer
Bought a new Sunseeker a couple months ago. The very first deployment (lunch stop to test it out) the support pole would not retract. I worked literally until I had blisters for 45 minutes trying to get it to retract. Eventually, I just had to take it apart and throw the pole in m roof op box.
Things happen. I wasn't too mad until Rhino Rack wouldn't even respond to my emails asking them to take care of it. Now I'm stuck with an awning that is a serious pain to deploy and break down AND store.
Anyone else had bad luck with either the awnings or Rhino Racks customer service?
Things happen. I wasn't too mad until Rhino Rack wouldn't even respond to my emails asking them to take care of it. Now I'm stuck with an awning that is a serious pain to deploy and break down AND store.
Anyone else had bad luck with either the awnings or Rhino Racks customer service?