Yeah, I know about ambassadors. You saying that you "sold" OGT products implied you were a dealer, thus why I was confused.
Again, both the Pando and Expo have a GVWR of 3,500LB. The Pando starts out with a higher base weight but as a result it has reduced payload capacity. If a Pando can max out a Jeep then so can the Expo, as I said. Tongue weight is actually the biggest issue and is the #1 problem new owners of these trailers have to contend with when towing with a Wrangler, Gladiator, Tacoma, 4Runner, etc. Just a few examples of Expos causing excessive sag.
View attachment 724657
View attachment 724659
View attachment 724660
Yeah, what do I know...not like I've towed with a JKUR in addition to my current vehicle or anything...or recently spent time with the OGT folks and other owners at Expo West recently...or have personally witnessed numerous people whose #1 issue that they didn't plan for when purchasing was the tongue-weight-induced sag (some examples above).
No complaints about the overall weight of the trailers, though. Only the sag that is often made worse due to all the gear they have in/on their tow vehicles or made worse by running a lift whose springs don't have a high enough spring rate to carry such a load.
Mayyyybe next time don't start with the attitude, especially if you don't know who you're talking to or their background.
OGT Ambassadors are owners that have signed up to show their trailer and answer questions from potential owners, they're expected to be knowledgeable about the products but if there are any questions that someone wants official answers for then the only way to get them is by contacting OGT directly. The base specs are listed on their website, but like any trailer the base weights aren't what owners will see once they receive the trailers. A lot of people don't seem to understand how their vehicle payload and tow ratings work, either, so when they load their vehicle up with people and gear often times they actually don't have enough payload capacity left for a trailer. For example, a 2017 JKUR has a payload capacity of around 1,087LB and a max trailer tongue weight rating of 350LB. A base Expo has a tongue weight of 290LB but closer to 400LB in reality isn't unheard of. So that already exceeds the hitch rating of 350LB. But let's say it doesn't. However, let's say you're a family of 4. Your combined weight is 600LB. 1087 - 600 = 487LB remaining payload. Hook up the trailer with a 400LB tongue weight and that drops down to 87LB left. Do "you" have more than 87LB of non-factory "stuff" in or on your vehicle? If so then you're overweight and it's likely to be obvious by the amount of sag in the rear suspension.
The actual tow and payload capacity for vehicles will change as you add people and gear to the tow vehicle. Some people know this, but the vast majority don't, and then you see them going down the road with their nose/headlights pointed towards the sky, their ass looking like it's dragging, and the driver wondering why they're having such a horrible experience.
The vast majority of tow vehicles, ESPECIALLY those that have been outfitted for overlanding, are going to run out of payload capacity/GVWR first. Anyone that wants to tow a trailer needs to sit down and figure out if their vehicle is actually capable of doing it first. The "max tow rating" and "max tongue weight rating" are the maximums, not actual.