teotwaki
Excelsior!
That's really a bummer. Fernando was really great to work with. So that's two good vendors down in a "growing market segment" (including Tat at ORTT), who's next?
Update: Fernando was not so great to work with. Ever since I started having issues with the tent zipper he never returned a single phone call despite me leaving him multiple voice mails. All I wanted was to just order new parts and you would think that he would want the money. I sent multiple emails to him with no reply. Ever. Talking to Fernando was a totally random act of him answering only one call by mistake, thinking that I was some other person that he actually wanted to talk to. He never actually called me. What we actually "lost" was not such a great vendor who was probably spiraling out of business, avoiding calls from creditors and customers alike.