Anyone who purchases, and has not received a camper, is out of luck if VO goes south lol it doesn't matter if you bought a spot from someone else or not.
I'm not sure they will finish/start building your camper until the second invoice is paid. I don't think you can pay in full a day two prior...
You didnt receive a product or service, yet. I would think a CC could very easily deny the refund based on the timeline argument in my opinion, but I don’t work in that field so idk.
For purchasing a spot, you pay the person who has the spot. You then both email VO and VO will change relevant...
Playing devil’s advocate, I bought my spot from someone else so I don’t know, but is there any sort of document or contract saying that VO had to deliver the product in a certain amount of time? Given the variability of it all, I doubt any such promises were made.
I would think the lack of...
A. Where are you finding information about the cases? It’s also interesting as the deposits were non-refundable, no?
B. Others mentioned back on the Tacomaworld forums that they waited so long that the CC companies couldn’t do anything about a purchase 2 years prior to the dispute? Idk how much...
Snap! Outfitters (east coast) offers absolutely amazing customer service and product…the caveat is that they are in PA. There is no doubt in my mind that if they were in the west that they would the camper. I had one of their first 25 and the build quality was every bit as good as my VO. I’m...
As someone who picked up their VO in November I would 100% recommend Topo. The build quality on VO is probably better, but the customer service, or lack thereof prevents me from recommending them….I wouldn’t want anyone else to experience what I did, even after “skipping line“ and buying someone...
Iggy hasn’t been involved for some time now…unsure of the reason behind it. I’ve heard he was really only involved in the beginning stages and didn’t have any real involvement with the business side of things. All heresy I’m sure. Though someone threatening litigation did say that he found an...
@SoCalTacoTruck Phil told me in November he was selling his Tacoma and Vagabond to do other projects either for himself or the company. He didn’t mention anything about putting that money back into the company. He just said he was thinking about putting the money into either a personal or...
Still mind blowing that even lawsuits don’t light a fire under VO to get their stuff together and do what every other camper company is managing to do…provide custom campers in less than a year. Snap! and Topo both provide nearly every option that VO offers by now and both lead times are under a...
In my experience with VO, Phil knows everything that is going on. People have been telling him for a while now. He’s not oblivious to the blatant lies about lead times or absolutely unacceptable communication issues. His employees were even outwardly frustrated with them not addressing the...
How’s he gonna run out of money if all he’s doing is taking people’s money and not spending it buying parts? It’s pretty much 3 employees that seem to only show up for install so at this point his only real overhead is seemingly rent.
I agree the business model is the epitome of how not to run...
Poor guy...who wants to tell 'em?
30 months is about average these days. Maybe even on the quicker side of things at this rate. The website has been blatantly lying about 12 months for literal years now. I'm not sure disappointment is the right word for the product, as it is probably the best...
When Phil told me they were 2-3 weeks out they were accurate…..now I did have to call, email, and pester them about 80 times the week prior to nail down an exact day….and didn’t know what time until the night before…..BUT it was done 3 weeks after I got a similar email lol
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