Recent content by geodasher

I did contact them as soon as I learned of the sink problem. Sent pics and asked how I might go about getting their work fixed locally. They refused to accept any responsibility. Now I see why with their recent bankruptcy filing. Can't say I'm surprised based on phone conversations, small talk...

smlobx, glad you have had a good experience with their support. I had several design and build issues that I tried to deal with remotely with limited success. The conversation usually started with them denying responsibility. I worked through their unprofessional attitude. As for the faucet...

Please. Yes, I had issues with Hallmark in the past but worked with them. At the time I went there last year I could not find a local shop that would accept customers for many months. So I called Hallmark and they were happy to set up an appointment and install the sink (the exact same model on...

Wow, a very long-winded trip into bending the truth. It is obvious that Hallmark made mistakes in the installation. Further, they claimed they tested it for leaks. Why are you blaming me for their crappy work and misinformation? This is about their integrity and customer care which was once a...

Similar experience for us. In the original build and orientation they left off several things that were ordered, added one thing we did not want (radio), installed the turnbuckles incorrectly (according to a TorkLift engineer), left out some key things in the walk-through, and overlooked a few...

As I wrote in the original post Hallmark said they tested it and I trusted them. In any case I would not have had an easy time checking because the plumbing is hidden by the sink. Hallmark said that they had to remove the outside shower to access it. We were not using the water system on this...

In 2014 Hallmark had a 5-year structural guarantee including their top. I don't know about now. My impression is that the last few years took a lot out of them. Even the very expensive EarthCruiser has only a 3-year guarantee although I would take their Terranova in an instant if cost was no...

Thanks for the comments. I knew this would result in several perspectives and side tracks. We bought the camper in 2014 after research, visting factories and dead ends. At the time it fit our needs well and was considered a premium pop-up tailored to the buyer. Plus they had a definite schedule...

I will never understand a company that turns its back on devoted customers. Last fall I made a thousand-mile trip to Hallmark in Colorado to have several things fixed including a leaking Dometic faucet--a sealed unit with no user-servicable parts. I brought a new sink & faucet because the one in...

I visited a dealer to look at a BS and was unimpressed. China produced (which BS never mentions) with assembly in Los Angeles is one strike. Next, the design has some cool features and the basic construction looks sturdy but overall it is not what the price would suggest IMHO. Third, several...

I had the exact same problem with Hallmark's turnbuckle installation in 2014, well before yours. They reversed the front and rear turnbuckles on purpose (Torklift AnchorGuards which are labeled for installation) because "they know better than the turnbuckle manufacturer." They also omitted a...

Promotion only 10%, not 35%? Well, I followed the link and selected several items but the "Portal Promotion" was only a 10% discount. Could there be an error? Follow-up: On the second try I see what happened. After adding the first item and clicking "Continue Shopping," the website did not...

In case you haven't seen this yet. Couple is walking from Miami to Ushuaia, Argentina. They are currently in Columbia. Their website (in French) Also, The Most Adventurous Cat in the World on Facebook

The promo is available from most any GlobalStar dealer. The 1600 prices have been slashed so that might be a better choice for some people ($200 "like new" with same promo offer). There may be a $50 activation fee. Plan cost after a year? It will probably jump up to $30 mo. Excellent...

Olympus only 8 models (2 film, 6 digital) going back to mid-70s. All still work except for one I dropped in a lake.