Explorerinil
Observer
He’s mia now that the heats on him. He dug himself into a hole that he can’t recover from, so he took the path of lest resistance and left instead of making things right.
Expedition One Rear Bumper
- Thread starter chet6.7
- Start date
Expedition One
Member
No MIA... Just not entirely sure where to go from here. I want to make things right. Still waiting on emails.
In case you forgot or lost it, sales@expeditionone.biz
Jace Randolph
In case you forgot or lost it, sales@expeditionone.biz
Jace Randolph
Expedition One
Member
Missed this, no we actually pay the cost for a local shop to repair a workmanship error when it comes to powder coating minus the removing and reinstalling the bumper. If its a manufacturing error, obviously we would send you a new bumper and arrange for the old to be returned.
Jace Randolph
Last edited:
LiftedAdventures
Observer
well i love my Expedition One front and rear bumpers and have had no issue.. just my two cents
reloaderguy
Member
My Thuren front bumper (that I switched to when Expedition One ************************) is great and not one single hint of ************** from the company.
chet6.7
Explorer
Another update.I had to use a crowbar to open the driver's side rear latch on the bumper today.
The plastic coated pin on the passenger side that slides into place to hold the bumper in the open position has been hanging up for about a year.It has been cleaned with a car wash nozzle,lubed with various products without positive results.
I checked the AEV site they are still saying their rear bumper is on the way.
Toyota still gets most of the cool aftermarket stuff.
The plastic coated pin on the passenger side that slides into place to hold the bumper in the open position has been hanging up for about a year.It has been cleaned with a car wash nozzle,lubed with various products without positive results.
I checked the AEV site they are still saying their rear bumper is on the way.
Toyota still gets most of the cool aftermarket stuff.
Oilbrnr
Active member
Another update.I had to use a crowbar to open the driver's side rear latch on the bumper today.
Welcome to the Crowbar Club! I actually went and bought a small one that I put heavy duty velcro hooks to and stuck to the bedrug material inside my ARE shell (accessed via side "Windoor"). Now that I have a Four Wheel Camper in the back, the swing outs are not on as the FWC sticks out a tad too far.
I need either come up with a viable complete bumper replacement, have someone mod the arms or make new ones, cause I need them for added fuel range. Not to mention a place to hang a faded Trasharoo so I look legit. ?
SurferJacoby
日本車???最高
I can only hope issues have been remedied; was fascinated with their offerings then I found this...
nater
Adventurer
I think you know the answer... has one person said they made it right or fixed the issue?
SurferJacoby
日本車???最高
On the FJ pages it APPEARS they’ve clawed their way back some. But to your point you are correct; not the one here.
Expedition One
Member
Hey! We actually handled most things off the forum and in our email as we prefer to do so. Much easier to keep track of a customer case and solve it. We have fixed the issues with some of our latch systems and offer warranty replacements to those that had issues. Please reach out at info@expeditionone.biz if you have questions!
nater
Adventurer
Nice to hear things are redesigned for the latches - folks should be reporting positive experiences then? Feedback on this thread highlight some other issues - Have the camera issues, light connector issues, powdercoating issues, delivery time issues, or general confusion been resolved? Dont forget the back up sensor issues...
I for one was displeased with my FJ rear bumper - with powdercoat failure within the first year, and nothing but issues with the spindle and seals. I would love a swing out bumper for my power wagon, I just dont have confidence that things are better over there. And telling us "you deal with it offline" after being so active in this thread is a bit odd?
Gentleman below: I think you all had dealings with them - any updates?
@chet6.7
@Kingsize24
@Oilbrnr
@marshal
@reloaderguy
Kingsize24
Well-known member
Sure... I don't mind updating. I personally feel the design is great, and the welds and general build quality is spot on. I still believe what I originally stated about the bumper when I first got it. It's those last few details that break it.
I had a choice to remove the bumper and deal with them, or do it on my own and do it right the first time. In the end, it was easier to just recoat locally on my dime, and they actually
matched the texture of my front ARB bumper while I was having it done. Now there are no more pieces flaking off like before. Then they chemically dipped it. The part was shiny. Had ZERO etching for the powder process to adhere too. No wonder it failed. No prep.
The backup sensors have never worked. They simply didn't spend enough time, nor attention to details to even index the sockets properly so they would even closely fit like stock. There are index tabs on the sensors themselves, as well as the flush sensor body mounts.
And the lights. I eventually had to source my own 2 pin female plugs to allow plug and play lighting for the license plate lights.
Since correcting those issues, I have been enjoying the bumper. It has a great design, I just wish I didn't have the bad taste in my mouth for the company, and the way they handle things. Going that last little bit is what makes or breaks a product. JMHO
I had a choice to remove the bumper and deal with them, or do it on my own and do it right the first time. In the end, it was easier to just recoat locally on my dime, and they actually
matched the texture of my front ARB bumper while I was having it done. Now there are no more pieces flaking off like before. Then they chemically dipped it. The part was shiny. Had ZERO etching for the powder process to adhere too. No wonder it failed. No prep.
The backup sensors have never worked. They simply didn't spend enough time, nor attention to details to even index the sockets properly so they would even closely fit like stock. There are index tabs on the sensors themselves, as well as the flush sensor body mounts.
And the lights. I eventually had to source my own 2 pin female plugs to allow plug and play lighting for the license plate lights.
Since correcting those issues, I have been enjoying the bumper. It has a great design, I just wish I didn't have the bad taste in my mouth for the company, and the way they handle things. Going that last little bit is what makes or breaks a product. JMHO
chet6.7
Explorer
chet6.7
Explorer
Expo1 did reach out via email,they want me to send pictures and videos of the latch and latch mechanism from different angles.They also said they have a part that can be swapped out that will help, but they want to make sure it will solve the issue before sending it out.I didn't take pictures,I am tired of dealing with them.....Just send the parts out.
They also say to spray some lube in there.I have sprayed lube in there many times,it does help a little,for a short period of time,it is still hard to open,I keep a crowbar handy.
Hopefully KS will get back on his solution to the license plate lights.I have been powering them off of the trailer 7 pin,but it is not a good solution.I was getting ready to power them from the sPOD, but that is not a good solution either.
The back up sensor issue is a PIA,and I suspect always will be.
They link to this video.
They also say to spray some lube in there.I have sprayed lube in there many times,it does help a little,for a short period of time,it is still hard to open,I keep a crowbar handy.
Hopefully KS will get back on his solution to the license plate lights.I have been powering them off of the trailer 7 pin,but it is not a good solution.I was getting ready to power them from the sPOD, but that is not a good solution either.
The back up sensor issue is a PIA,and I suspect always will be.
They link to this video.